Why Dental Practices Choose FlossByte
There's a big difference between IT that understands offices and IT that understands dental offices. Here's why that difference matters to your practice, your team, and your patients.
FlossByte vs. General IT Providers
When you call a general IT company about your Dentrix server, they Google it. We already know the answer.
5 Reasons Dental Practices Stick With FlossByte
We Speak Dentistry Fluently
When you say "the Dentrix server crashed and my 9am schedule is in there," we don't ask what Dentrix is. We already know, and we're already working on a fix. Our team is trained on every major dental platform — Dentrix, Eaglesoft, Carestream, Dexis, Curve, and more.
HIPAA Isn't an Afterthought — It's Everything
Most IT companies bolt on HIPAA compliance as an add-on. For FlossByte, it's the foundation of every decision we make. Every solution we deploy, every policy we write, and every recommendation we give is filtered through HIPAA requirements first.
We Fix Problems Before You Notice Them
Our proactive monitoring stack watches your servers, workstations, and network around the clock. We identify and resolve potential issues — low disk space, failing hardware, outdated patches — before they turn into a canceled schedule or a data breach.
One Person. One Team. Every Time.
No getting bounced between technicians. Your dedicated account manager knows your practice name, your software stack, your team members, and your preferences. When something needs attention, you talk to someone who already has context.
Flat-Rate Pricing. No Bill Shock.
Surprise IT invoices are the worst. With FlossByte, your monthly investment is predictable, transparent, and tied to real deliverables. You know exactly what you're getting, what it costs, and the value it delivers to your practice every month.
What You Can Count On
Response Time
Critical issues get immediate attention. We respond to all tickets within one business hour.
Signed Day One
We sign a Business Associate Agreement before touching any of your systems. No exceptions.
Hidden Fees
Transparent pricing with no surprise bills. You see exactly what you pay for every month.